REWARD VIA TOPUP COMBINED WITH CHATBOT ZALO, THE COMBINATION THAT CREATES A IMPRINT FOR SOUTH ASIA'S TOP BEER BRAND - SAN MIGUEL VIETNAM (SMBVCL)

Trust VietGuys, as well as the Topup service and the Zalo Chatbot. San Miguel is a global beer brand that aims to help businesses raise their brand awareness, develop their customer base, and improve their "god" care. What are the expected numbers of this combination?

Campaign Result

Successful Topup rate

Total prizes awarded in the program

More information about the service

View more about the service View more about the service

Business issue

Among the world's top 20 brewers - San Miguel The Brewing Company is Southeast Asia's oldest brewer. San Miguel is still regarded as a world brand and retains a strong place in the hearts of customers after more than a century in the FMCG sector, from 1890 to the present.

San Miguel Vietnam Beer Company Limited, the company's first branch in Vietnam, opened in 1995. (SMBVCL). Following in the footsteps of its parent business, SMBVCL has had some success in the Vietnamese market, with items that are professionally manufactured, of international quality, and have won prestigious brand awards.

The program "Welcome to San Miguel - Celebrate Lucky Gifts" was created in the hopes of growing the market and enhancing brand awareness. San Miguel Vietnam, on the other hand, does not opt to pay via Mobile Topup like other businesses, instead combining with Chatbot Zalo to make a difference and better serve customers. Customers will feel impressed once more if they are not only participating and receiving prizes, but are also receiving care and advise from the company. Hence, an imprint will be marked in the hearts of customers, and the conversion rate will increase in the future.

Set Goals

This combination has created the professionalism of San Miguel Vietnam, but in order to take more cautious steps for the program, there should be specific goals to ensure professionalism during the event:

Implement the program "Welcome San Miguel - Celebrate lucky gifts".
Ensure 100% Top-up order is executed successfully.
Combine with direct PG customer service.
Plan on risk management measures to limit fraud.

Implementation idea

VietGuys's Topup team has taken steps to implement the program, with the goal of achieving the goals set by San Miguel:

Deploy Topup combining SMS Shortcode 6067 and failover scratch card code with SMS Brandname “SAN MIGUEL”.
Combine with Chatbot Zalo to Top-up for customers when PG enters the prize code.
Follow up and troubleshoot cases where customer feedback does not receive Top-up, ensuring 100% of customers successfully receive top-up.
Weekly report on the program.

Thị trường bất động sản cạnh tranh gay gắt đòi hỏi các cá nhân và công ty môi giới cần có công cụ tiếp cận khách hàng hi...

Businesses face a constant challenge when promoting new products or programs: how to be outstanding, attract a large num...

Sea Group has entrusted VietGuys to fulfill the desire of optimizing expenses in SMS services both to customers and inte...

PHARMACITY places a high value on customer health and contentment, so in order to assist them, the company has partnered...

SmartPro is concerned about launching a new product/ service without being able to send SMS Brandname notifications to c...

Dai Phat Group aims to reach potential customers from a variety of outlets as part of its expansion and development. As ...

In order to have an easy, effective and cost-effective communication channel with Vietnamese customers, SCK Group from t...

IMM Group is famous for its business items in the Vietnamese market. Therefore, the cooperation between VietGuys and IMM...

In order to help CGV ensure optimal customer experience during service usage, VietGuys has solved this problem through E...

The CANON PHOTOMARATHON 2020 contest has produced a lot of buzz among the photography fans in Vietnam since it outperfor...

The leading technological company in Vietnam, striving to maintain its position in the hearts of its customers. Samsung ...

For an international business like LGE, customer experience is always a top priority. Cooperating with VietGuys in Mobil...

Hoa Sen invested a lot of effort in trying to come up with a solution to the aforementioned challenge in order to mainta...

Trust VietGuys, as well as the Topup service and the Zalo Chatbot. San Miguel is a global beer brand that aims to help b...

Việc làm thế nào để tiếp cận khách hàng tiềm năng giúp có thể tăng doanh thu là điều mà các doanh nghiệp luôn đau đầu kh...

Gửi email là việc mà doanh nghiệp đều có thể làm được, nhưng để những email quảng cáo gửi thành công đến khách hàng là c...

Mead Johnson đã rất thông minh khi thu thập thông tin khách hàng qua việc cho dùng thử sản phẩm và gửi quà tặng khi tham...

Một ông lớn về ngành xe ôm công nghệ như Grab vẫn phải luôn nghĩ đến việc tăng độ nhận diện cho thương hiệu, và cách côn...

Learn more

REWARD VIA TOPUP COMBINED WITH CHATBOT ZALO, THE COMBINATION THAT CREATES A IMPRINT FOR SOUTH ASIA'S TOP BEER BRAND - SAN MIGUEL VIETNAM (SMBVCL)

Business issue

Set Goals

Implementation idea

TUTORIAL

TUTORIAL

	Floor 8, HBT Building, 456 Hai Ba Trung, District 1, HCMC
	028 - 7300 8027 0933331840
	info@vietguys.biz