OTT Multi Service is a solution that allows businesses to combine sending messages via OTT apps (Viber, Zalo) and SMS. As a result, when launching SMS Marketing campaigns and sending messages to target customers at the lowest possible cost, firms may take full advantage of these two methods of messages.
OTT Multi Service allows marketers to proactively build up a scenario to send messages via whichever the first channel is, meeting the requirements of distributing multi-channel messaging and multi-point marketing effortlessly. When the user does not get the message, the message is passed to the next channel using the failover mechanism. When users do not utilize Zalo/ Viber, for example, the message will be sent by SMS, ensuring that 100% of end-users receive the message from the brand.
In today's digital transformation era, it is a great advantage of the Brand compared to other competitors in the market when the Brand is able to take care of multi-channel customers. OTT Multi Service not only provides an optimal, convenient, and highly efficient experience for customers, but it also improves the professional image and brand popularity of the company.
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Let's take a look at some popular applications with VietGuys that OTT Multi Service can well satisfy the needs of businesses:
3 performance metrics
Highlights of service quality
BE HONOURABLE AND FOCUS ON QUALITY
FLEXIBLY MEET REQUIREMENTS ON SYSTEM CONNECTION AND OPERATION
PLACE SUSTAINABLE DEVELOPMENT WITH CUSTOMERS AT THE CENTER
DATA PROTECTION UNDER ISO STANDARD