SMS Brandname

2000 +

Brands are using the service

Top 1

Message volumes in the E-commerce industry

Top 4

Vietnam's leading SMS suppliers

7

Number of telcos in Vietnam that are direct partners of VietGuys

ISO 27001:2013

Ensuring customer data and information security

2000 +

Brands are using the service

Top 1

Message volumes in the E-commerce industry

Top 4

Vietnam's leading SMS suppliers

7

Number of telcos in Vietnam that are direct partners of VietGuys

ISO 27001:2013

Ensuring customer data and information security

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Description
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Deployment
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Description
Demo
Deployment
Question Project was implemented

 What is SMS Brandname?

Through text messaging on mobile phones, SMS Brandname (Brand Message) is a highly known communication route between brands and users today. As a result, instead of the regular personal phone number, the brand name (e.g., HSBC, Samsung...) appears in the sender area. SMS Brandname will let brands transmit all the information they need to send to customers in the most concise and fastest method possible, thanks to its basic and short message content of only 160 characters.

Brands can execute their SMS Brandname campaign in one of two ways:

VietGuys specialists will provide the brand with the newly generated account information and explicit API integration instructions through API.

Messages are sent through an account on the VietGuys webtool, with assistance and detailed tool usage instructions provided by a team of professionals.

Since 2007, as a pioneer in laying the groundwork for SMS Brandname in Vietnam, VietGuys has been dedicated to providing clients with the highest quality SMS Brandname service possible.

Need consultancy on SMS Brandname service?

Contact VietGuys now

Types of SMS Brandname

Transactional Messages 

The type of message that allows the company to transmit customer service information or information about customer transactions to mobile users. Transactional Messages can personalize the content without any time or quantity limit of messages sent after the content template is successfully registered. The outcomes of sending will be reported in real time, allowing brands to manage and track messaging campaigns in a simple and precise manner.

 

Service to Transactional Messages can be used to suit a range of business requirements, including:

  •  Send OTP to verify the information.
  •  Send a message containing the winning code to accumulate points for a gift exchange.
  • Notify monthly electricity and water bills, time to pay, notice electricity bills paid by customers.
  •  Send information from banks: Account fluctuations, customer account balances.
  •  Send thank you letter to longtime customers using the service at the bank
  •  Send login password.
  •  Confirm transaction, order confirmation, debt repayment schedule reminder, balance change notification.
  •  Survey service quality / collect customer information.
  •  Congratulate on birthday, offer a discount code.
  •  Update incentive programs, promotions and discounts.
  •  Update location and time of exhibitions, events, meetings.
  • ...

 

 

Advertising Brandname Messages 

Businesses can utilize mobile communication channels to advertise their products or services with advertising messages such as information about incentives, promotions, discounts, gifts, or invitations to use items, etc. When an advertising message is displayed with the sender's name as the brand name, the message's trustworthiness is strengthened, which helps to improve the message open rate and campaign efficacy. After 3-5 days, detailed sending results are supplied.

Advertising Brandname Messages are commonly used in the following ways:

  • Promote the brand with lucky codes on products to combine minigames with prize draws.
  • Brand communication, new product launching.
  • Send discount coupons to arouse customers' curiosity to learn about products.
  • Invite users to use the product/ invite to download the app when launching a new product/ service.
  • Promote upcoming events, big festivals with location and time information...
  • Offer Flash sale promotions, Black Friday, holidays, Tet, etc.
  • Promote dining venues and restaurants directly to customers through multi-channels, maximizing brand recognition.
  • ...

 

Advantages of SMS Brandname

  • Customers tend to read and remember a message from a clear brand, resulting in the best brand awareness.
  • Increase customer loyalty to the enterprise by building brand trust and impressions with SMS Brandname.
  • Sending messages is successful up to 99.9% of the time.
  • 99.9% of end-users view the content after receiving the message.
  • Up to 98% of end-users access the link in the customer service content.
  • Reach out to each customer group based on their age, gender, and geographic region...
  • Businesses may save the most time by sending communications in bulk in just a few minutes.
  • Customers' attention is drawn to sales events or activities, which helps to boost the number of buyers and sales.
  • In real time, brands may monitor campaigns and generate reports.

2 performance metrics

  • Sent: Phone number and time the message was successfully sent.
  • Fail: Phone number and time the message failed to be sent.

 

Why should businesses choose

VietGuys?

Highlights of service quality

  • VietGuys is one of Vietnam's top 4 SMS brandname suppliers, accounting for 75 percent of the E-Commerce market's SMS volume.
  • With just one support unit, it's possible to combine numerous other Mobile Marketing services.

BE HONOURABLE AND FOCUS ON QUALITY

  • Put prestige, honesty, and job responsibility at the top of the priority list to identify the most efficient and considerate manner to handle problems for customers.
  • Customers will be advised on solutions, and risks will be predicted and minimized by a team of professionals with extensive industry expertise.

FLEXIBLY MEET REQUIREMENTS ON SYSTEM CONNECTION AND OPERATION

  • Costs can be tailored to each customer's specific requirements.
  • Many CRM systems and other well-known platforms in the country and outside are compatible and integrated (Salesforce, Bitrix24, Zoho, Haravan, Sapo, Kiotviet..).
  • React promptly to market changes and take the initiative.

PLACE SUSTAINABLE DEVELOPMENT WITH CUSTOMERS AT THE CENTER

  • The purpose of VietGuys' long-term sustainable development is to accompany customers and partners.
  • VietGuys offers comprehensive and long-term solutions to all of customers' difficulties.

DATA PROTECTION UNDER ISO STANDARD

  • In the 4.0 age, customer data is a brand's most valuable asset. With the best technical standards that go hand in hand with ISO 27001:2013, VietGuys safeguards and protects such property.

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