Viber Message

90 +

Brands that have used the service

1000

Maximum characters per Viber message

4 milions

Active Viber accounts

Top 3

The largest Viber supplier in Vietnam

7

Report Index

90 +

Brands that have used the service

1000

Maximum characters per Viber message

4 milions

Active Viber accounts

Top 3

The largest Viber supplier in Vietnam

7

Report Index

Description

Demo

Deployment

Question

Project was implemented

Description

Demo

Deployment

Question Project was implemented

What is Viber Message?

Viber is a free-to-use social networking platform with handy capabilities that allows businesses to run advertising, customer-care campaigns by creating communities (Viber Community), and send messages.

Brands can send messages straight to users' mailboxes using the Viber Message service, with brand names (e.g., Vietravel, Bayer VN, Samsung, etc.) shown in the sender area instead of an ordinary private phone number.

As can be seen, Viber Message is a cutting-edge channel that can display up to 1000 characters and include eye-catching design graphics. Viber Message is always an effective Mobile Marketing solution to help businesses deploy Marketing programs or customer service campaigns via messages, in order to maximize target customers with optimal cost and high efficiency in today's digital age. It is widely used by millions of Viber active users on a regular basis.

Need consultancy on Viber Message service?

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Viber Messages is a vital tool for organizations, as shown by several actual scenarios in the following Viber Messages application:

Directly promote innovative electronic devices to target segmentation.
Directly communicate about the financial company's app, register, and interact with it to receive the lucky draw,
Greetings, gratitude, and messages to the brand's long-serving agents.
Stimulate travel bookings at reasonable prices on major holidays that are communicated directly.
Send birthday greetings or express gratitude to customers who have signed up for membership cards.
Bonuses are given to firms as soon as they start doing business with banks.

Advantages of Viber Message

Set up a failover mechanism that sends messages to users via SMS Brandname if they don't receive Viber messages, ensuring that 100% customers receive communications.
With Viber-verified messaging accounts, you can maintain solid customer interactions while also increasing brand recognition and reputation (shown by green check marks).
Increase sales at an extremely low cost.
Extremely cost-effective, as the brands/ businesses are only charged when the message is successfully delivered.
The message's content is vivid and appealing, with stunning and intuitive imagery, links, and CTA (Call to Action) buttons that can be included.
Real-time data can be sent via API.
VietGuys' tool also allows brands to send messages automatically, allowing them to send messages at any moment.
Viber is popular among working people, particularly managers, the professional community, and enterprises.

7 performance metrics

Delivered: Phone number, time to receive the message successfully (on various devices).
Delivered Unique: Phone number, time to receive message successfully (on one phone number).
Seen: Phone number and time end-users read the message.
Clicked: Phone number and time that end-users accesse the link in the message.
Pending: Phone number using Viber but has not received Viber message.
Expired: Phone number using Viber but not received message after 24 hours.
Reject: Phone number does not use or refuses to receive Viber messages of the brand.

Why should businesses choose

VietGuys?

Highlights of service quality

VietGuys is Viber's official distributor in Vietnam, and it was the first agency to use the Viber messaging service.
In Vietnam, advertising messages on Viber account for 60% of the market share.
Combine with many other Mobile Marketing services with only one support unit.

BE HONOURABLE AND FOCUS ON QUALITY

Put prestige, honesty, and job responsibility at the top of the priority list to identify the most efficient and considerate manner to handle problems for customers.
Customers will be advised on solutions, and risks will be predicted and minimized by a team of professionals with extensive industry expertise.

FLEXIBLY MEET REQUIREMENTS ON SYSTEM CONNECTION AND OPERATION

Costs can be tailored to each customer's specific requirements.
Many CRM systems and other well-known platforms in the country and outside are compatible and integrated (Salesforce, Bitrix24, Zoho, Haravan, Sapo, Kiotviet..).
React promptly to market changes and take the initiative.

PLACE SUSTAINABLE DEVELOPMENT WITH CUSTOMERS AT THE CENTER

The purpose of VietGuys' long-term sustainable development is to accompany customers and partners.
VietGuys offers comprehensive and long-term solutions to all of customers' difficulties.

DATA PROTECTION UNDER ISO STANDARD

In the 4.0 age, customer data is a brand's most valuable asset. With the best technical standards that go hand in hand with ISO 27001:2013, VietGuys safeguards and protects such property.