PHARMACITY places a high value on customer health and contentment, so in order to assist them, the company has partnered with VietGuys to offer SMS Brandname service paired with Voice OTP for the aim of monitoring and measuring customer status.
PHARMACITY cannot be overlooked as a pioneer in the field of pharmaceutical retail with a modern and convenient chain model. PHARMACITY has been a leader in the field of digital transformation for over ten years, concentrating on intelligent data to increase convenience and customer experience.
PHARMACITY wants to be able to track the open rate of SMS customer service messages delivered to customers, based on the criterion of putting the interests and experiences of customers first. Thus, it's possible to keep track of the status of customers who are interested in the brand, and so raise brand awareness.
The combination of an SMS Brandname service with a Voice OTP is a near-indispensable partnership for firms looking to promote their brands. At VietGuys, not only does the brand name shown on every message sent to customers, but the company can also track and measure the rate at which messages are received and opened periodically.
A specific destination always helps campaigns run in the right direction and achieve the best results, so the results that PHARMACITY wants to achieve are:
To reach the destination that PHARMACITY has planned, the SMS Brandname team of VietGuys has oriented this campaign as follows: