SMS Short Code

100 %

Self-operated

70 +

The implemented programs

5 s

Automatic message response time

Enrich

Enterprise user data warehouse

ISO 27001:2013

Ensure customer data and information security

100 %

Self-operated

70 +

The implemented programs

5 s

Automatic message response time

Enrich

Enterprise user data warehouse

ISO 27001:2013

Ensure customer data and information security

Register now

What is SMS Short Code?

The SMS Short Code service (also known as 2-way SMS Gateway service) allows brands and customers to communicate with each other via SMS. Enterprises can use SMS Short Code to deploy a variety of program scenarios (promotion, lucky draw, download documents, vote, etc.) to communicate with their customers via sending and receiving messages. 

When a customer sends a request message to message gateway 6067 (called MO), the system will automatically react with a (free) message back to the customer (named MT) based on the customer's request. In this business context, content is essential. The technology saves all message history and customer information, making it simple for businesses to export reports for tracking.

With the foregoing method, marketers can construct a variety of business strategies or marketing scenarios tailored to each customer category in order to foster tight and loyal customer connections while also collecting and enriching customer data every time users actively message on gateway 6067.

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Thanks to these effective features, SMS Short Code has proven its indispensable utilities in Enterprise SMS Marketing campaigns with many practical applications such as:

  • Create messaging strategies for accumulating points and redeeming prizes for newly released beer items.
  • Look up the information required (test scores, securities, account balances, lottery results, ...).
  • Organize and manage a variety of events (register to the program, confirm event attendance, ...).
  • Create a smart warranty system that checks for fraudulent items, specifies the warranty length and status, integrates registration, and verifies the guarantee.
  • Organize SMS-based interactive games (auction, Q&A, etc.).
  • Promote the holiday season and encourage customers to provide information and register for travel reservations by offering specials and prizes.
  • Organize voting programs for game shows and TV shows, as well as predict and promote them.
  • Build huge value gift-giving programs for businesses that register as official agents to trade in the brand's products.
  • Promote real estate platforms as well as allow customers to register to view model houses.

Advantages of SMS Short Code

  • Easily collect and compile customers' information via users' feedback messages.
  • Simple registration and deployment procedure
  • Instantly effective with message response (customers can receive a response message after only a few seconds) thanks to pre-set scenarios.
  • Diverse scenarios, flexible handling measures
  • System that is easy to set up and responds 100% automatically.
  • End-users can easily remember because short digit sequences are shorter than the phone numbers, leading to higher response rate.

3 performance metrics

  • MO (Mobile Originated): Phone number, content and time of customer texting on the system.
  • MT (Mobile Terminated): Content and time the system automatically responds to customers.
  • Blacklist: Phone numbers are automatically blocked on request to avoid cheating and spam from brands. Unblocking time.

Why should businesses choose

VietGuys?

Highlights of service quality

  • Connect 2 Way SMS System to 7 Telcos.
  • VietGuys is one of Vietnam's top 4 SMS brandname suppliers, accounting for 75 percent of the E-Commerce market's SMS volume.
  • With just one support unit, it's possible to combine numerous other Mobile Marketing services.

BE HONOURABLE AND FOCUS ON QUALITY

  • Put prestige, honesty, and job responsibility at the top of the priority list to identify the most efficient and considerate manner to handle problems for customers.
  • Customers will be advised on solutions, and risks will be predicted and minimized by a team of professionals with extensive industry expertise.

FLEXIBLY MEET REQUIREMENTS ON SYSTEM CONNECTION AND OPERATION

  • Costs can be tailored to each customer's specific requirements.
  • Many CRM systems and other well-known platforms in the country and outside are compatible and integrated (Salesforce, Bitrix24, Zoho, Haravan, Sapo, Kiotviet..).
  • React promptly to market changes and take the initiative.

PLACE SUSTAINABLE DEVELOPMENT WITH CUSTOMERS AT THE CENTER

  • The purpose of VietGuys' long-term sustainable development is to accompany customers and partners.
  • VietGuys offers comprehensive and long-term solutions to all of customers' difficulties.

DATA PROTECTION UNDER ISO STANDARD

  • In the 4.0 age, customer data is a brand's most valuable asset. With the best technical standards that go hand in hand with ISO 27001:2013, VietGuys safeguards and protects such property.

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