Zalo ZNS Template (Zalo Notification Service) sends customer service alerts through API to Zalo phone numbers, allowing businesses to communicate directly with potential customers without requiring them to "Follow Zalo OA" (click the button interested in the Enterprise's Zalo Official Account). Zalo ZNS has not only provided a flawless communication experience but has also resulted in considerable sales effectiveness for the Brand due to its advantage of being the most popular social network in Vietnam.
Businesses can easily personalize message content with Zalo ZNS to provide value to their customers, such as booking confirmation, bank transaction notifications, online order status updates, and payment reminders...
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In order to provide businesses with an optimal Mobile Marketing approach in customer service activities, VietGuys has chosen to add Zalo ZNS in our service ecosystem with real-life scenarios that Brands can deploy such as:
Highlights in Failover Mechanism
In order to be as flexible as possible when sending customer service messages, VietGuys' Zalo ZNS service can also be used in conjunction with standard SMS services to send messages to customers if they are unable to receive Zalo messages (failover).
4 performance metrics
Highlights of service quality
BE HONOURABLE AND FOCUS ON QUALITY
FLEXIBLY MEET REQUIREMENTS ON SYSTEM CONNECTION AND OPERATION
PLACE SUSTAINABLE DEVELOPMENT WITH CUSTOMERS AT THE CENTER
DATA PROTECTION UNDER ISO STANDARD